Health Services

Frequently Asked Questions

 

Does the Health Services Center accept Medicaid and Medicare?
Yes, ACLDHealthServicesCenterparticipates with Medicaid and Medicare.
 

Does the Health Services Center take commercial/private insurance?
TheHealthServicesCenteris not a participating provider within any commercial insurance network. Some commercial insurance plans have “out-of-network” benefits for patients who want to use doctors not covered by their plan. This typically means the insurance company may pay for part of the service and the patient is responsible for the payment of the remaining balance. It also usually means the patient has a higher deductible. Services provided by theHealthServicesCenterfalls under the rules your insurance company has for an “out-of-network” provider.


Will the
Health Services Center accept my commercial insurance plan if it is a Health Maintenance Organization (HMO)?
HMO insurance plans do not have any “out-of-network” benefits. TheHealthServicesCentercannot provide services to any individual with an HMO insurance plan. 


What happens if I have commercial insurance and Medicare or Medicaid?
Our billing department will work to cross over the unpaid balance from your commercial insurance to your other insurance plans. Specific questions can be answered by our billing staff. Note: If you have Medicaid you will never be responsible for out-of-pocket expenses.


What assistance can the HealthServicesCenter provide for individuals with out-of-pocket expenses?
TheHealthServicesCentercan arrange payment plans, as well as offer a reduced fee using our sliding scale for those who qualify. Our billing staff can assist those who think they may be eligible for a sliding scale. Note: The sliding scale is not needed for those who have, or are eligible for, Medicaid. Individuals with Medicaid will never have out-of-pocket expenses.


What can I expect the intake process to be like?
The intake process is designed to be as quick and easy as possible. You will not need to complete any paperwork. An intake meeting will be scheduled at your convenience with our Coordinator of Intake and Community Outreach Services. During that meeting you will be asked to sign consent forms and provide information including, medical history (a recent physical), and demographic and insurance information. During the meeting you will meet with one of our primary care physicians who will authorize the service you are requesting. You will leave with an appointment for your requested services that day.

 
Is there a wait time to get an appointment for any service?
No, there are no waiting times to get an appointment for any service.

 
How do I obtain copies of my medical records?
Copies of your medical records are made available to you at all of your appointments. If you need to request additional copies, a simple consent form can be faxed to our medical records office. The documents will be sent to you via the manner you request.

 

Adults & Children with Learning
& developmental disabilities, Inc.

807 South Oyster Bay Road, Bethpage, NY 11714

Phone: 516.822.0028 | Fax: 516.822.0470 | info@acld.org

 

Copyright 2016 ACLD. All Rights Reserved.